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Services

Our Services

Discover What We Offer

Our business training services help grow bold, sustainable businesses

Leading & Managing
Effective Teams

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Strategic Planning & Branding

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Digital-AI & Social Marketing for Small Businesses

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Digital Transformation

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Storytelling & Communication Strategies

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Customer Service & Management Strategies

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Photo courtesy of Dewson Architects

Sustainable Innovation

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Sales Mastery & Management

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Effective Project & Customer Management

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Let’s build together

We offer a FREE 1-HOUR ASSESSMENT to determine how we can help you achieve your business goals. We look forward to an opportunity working with you!
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LEADING & MANAGING EFFECTIVE TEAMS

We help develop effective leaders

A three-part leadership development and teams management training program covers personal leadership, leading effective teams and management in action.

  • Behaviour Assessments: Better understanding of the team’s strengths and weaknesses
  • Teams and Culture: What elements make great teams?
  • Motivating teams vs managing teams
  • Setting and achieving goals
  • Communication skills for managers/teams
  • Building trust within teams
  • Fostering commitment and growing accountability
  • Learn the art of delegation and giving direction

STRATEGIC PLANNING & BRANDING

We bring brands to life

We believe in a consistent message to give your brand a unique position in the market, and an edge over competitors.
  • The WHY: Why are you in business?
  • Team building and communications
  • 3/1/90 strategic plans
  • Brand planning, promise and values
  • Competitive audits
DIGITAL & SOCIAL MARKETING

We give business a voice

We provide digital and social marketing solutions that are designed to get you noticed! Our mission is to build online presence and social media engagement so you can communicate your story effectively.
  • Social media marketing and management
  • Search engine optimization
  • Corporate communications
  • Strategy development
  • Digital data measurement and optimization

DIGITAL TRANSFORMATION SERVICES

Improve customer experience & gain a competitive advantage

Integram will shepherd your company through a Digital Transformation that will set you up for long-term success.

  • Fundamentally change how you deliver value to customers
  • Harness data analytics
  • Foster leadership & a collaborative culture
  • Challenge the status quo and discover new revenue streams
STORYTELLING & COMMUNICATIONS STRATEGIES

We empower you to share your story

We’ll help you increase confidence and skills in sharing the company’s story, developing its voice and delivering its message on various platforms with professional and engaging content.
  • Learn effective strategies to share stories and experiences
  • Research and write compelling content
  • Book development, editing and marketing
  • Increase customer engagement
  • Create compelling promotions

Customer Service & Management Strategies

We help you achieve excellence in service

Learn how your customer service team can build a connection with clients, identify opportunities and leverage them for success.
  • Build strong, long-lasting relationships
  • Develop a rapport with customers
  • Secure customer retention
  • Support for the customer service team
 

Sustainable Innovation

 

We drive innovation in a changing world

 

We know that businesses who succeed can effectively pivot in a rapidly changing world. Whether it’s adopting new environmental products or metrics, the key is in finding a balance between environmental, economic and societal goals.

  • Assess the business for sustainable practices
  • Develop sustainability strategies and policies
  • Implement best practices for a brighter future
  • Successfully manage culture change in the workplace

Sales Mastery & Management

We build confidence to close the deal

We know that sales skills can improve your business and your life. Discover the keys to creating a winning attitude that delivers success – more sales, more calls and more referrals.
  • Develop an effective elevator pitch
  • Understand the psychology of getting people to say YES
  • Master the power of persuasion and close more deals
  • Sponsorship and revenue generation
  • Make personal connections and powerful requests
  • Learn how to speak with authority, increase self-confidence
  • Overcome failure and deal with objections

Effective Project & Customer Management

Why Project Management?

Effective project management is crucial for service businesses to consistently deliver high-quality outcomes, meet client expectations, and maximize operational efficiency. By adopting project management best practices, service providers can streamline workflows, optimize resource utilization, and ensure timely project completion.

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  • Deliver High-Quality Outcomes: Consistently meet and exceed client expectations by maintaining high standards in project execution.
  • Meet Client Expectations: Ensure that projects are completed on time, within scope, and within budget, fostering strong client relationships.
  • Maximize Operational Efficiency: Optimize resources, reduce waste, and enhance productivity across all project phases.
  • Clear Goal Alignment: Ensure all project activities directly support the organization’s strategic objectives and client needs, fostering a unified direction and purpose.
  • Detailed Planning and Scheduling: Develop comprehensive project plans with well-defined milestones, resource allocations, and timelines to ensure structured and efficient project execution.
  • Proactive Risk Management: Identify, analyze, and mitigate potential risks to keep projects on track and minimize disruptions, ensuring a smooth and successful project delivery.